At the beginning of this year , DHL Global Forwarding opened its raw storage warehouse and central office at Schiphol , featuring a spoilable apparatus of 1,300 m² . " It was light to settle in here , as we find sour in the new office much more pleasant than before . We also receive positive feedback from our customers . For illustration , waiting time for trucks have been reduce , and the full logistics manipulation is now make out even more professionally , " says Ivo Koopmans , Head of Cool Chain at DHL Global Forwarding .
The warehouse spans a total area of 23,000 m² , with 38 docks , two of which are outfit with a 20 - foot dockage lift . " In our new installation , we can put in our customers ' fresh product in various temperature zone and fully fill up the cold range of mountains . All our trading operations take stead in our Perishables Center , " excuse Ivo . " The great affair is that our new building enables us to pop the question destruction - to - end solution for both airwave and sea freight . I work closely with our sea freight spliff manager , Rainier Nel , to get customized solution . "
Rainier Nel
No cargo too smallAccording to Ivo , the familiar DHL vans in the streets sometimes cause confusion regarding the accurate activity of DHL Global Forwarding . " We are happy to explain the difference in services among all DHL entities . One misconception we would like to speak is that potential customers sometimes think they are too small to work with DHL . We desire to emphasize that no client or shipment is too modest for us ! We place great importance on the personal face of our avail . We see that this resonates in the food market . multitude do n’t need to get lost in choice numbers ; they involve direct inter-group communication . We value build and maintaining our client relationships very highly . "
While there used to be more distinct signification and export seasons , Ivo notes that this has shifted in recent years . " The entire flow is simply different than before . We are experience gamey flush and deep vale in volumes for both our exportation and significance flow . For example , the berry season from Peru and Zimbabwe has depart much in the first place this yr . We also see that the intensity of yield and veggie transported through us are large than in old year , " say Ivo .
Margins under pressure"We are find out that margins are under more pressure this twelvemonth , which applies to all destinations . We have transitioned from a situation where air freight electrical capacity was scarce to one where there is now an excess of capacity . This has impacted the rates , " watch Ivo ( photo on the right ) . " presently , we are in the last stage of negotiations with our partners for the upcoming winter time of year . "
" We are very gallant of our loyal customer base , which we have built over the years through our service . We also see that more and more people are reaching out to us with various interrogation relate to spoilable logistics . client demand decease beyond just place and receiving sea or air freightage and the assort activeness . We also provide necessary consultatory services and , in collaborationism with our role at place and abroad , serve as a one - stop shop for various project . "
DHL Global Forwarding is represented by a delegation from around the universe at Fruit Attraction in Madrid . " For us , this sassy produce trade fair presents an ideal opportunity to run across with our global situation , discuss developments , and engage with existing and possible clients and shipper , " concludes Ivo . you’re able to come up DHL ’s cubicle in Hall 7 , Stand 7B19 .
For more informationDHL Global ForwardingIvo Koopmans , Head of Cool Chain[email protected ]
Rainier Nel , Reefer Manager BeNeLux[email protected ]
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